mposurgaPrivacy Policy
This page describes what we collect when you use mposurga and how we keep that data protected. We at mposurga operate an online entertainment service available where local law permits. Our privacy commitments apply across all devices—whether you access our platform via mobile browser, our app on Android, or iOS through a web link.
We understand that your account details, payment information, and betting history are sensitive. Our policy sets out exactly what we gather, how long we hold it, who can see it, and what rights you have over your own data. If you have questions about privacy after reading this page, our support team is ready to help.
What we collect on mposurga
We collect information in three main categories: account registration data, transaction records, and device-activity logs.
Registration and identity. When you open an account on mposurga, we ask for your full name, date of birth, email address, and phone number. We also collect a copy of your government-issued ID (passport or national card) and proof of address (utility bill or bank statement) to verify your identity. This step protects both you and our platform from fraud and ensures we comply with anti-money-laundering rules across Southeast Asia.
Payment and transaction data. Our mposurga wallet records every deposit and withdrawal. When you fund your account via DANA, e-wallet, mobile banking, local payment, online payment, or e-wallet, we log the transaction ID, amount, timestamp, and status. We also store bank-transfer details (account holder name and virtual-account number) for mobile banking, local payment, online payment, and e-wallet transactions. We keep this record for tax and dispute-resolution purposes.
Betting and play history. We log which games you access on mposurga—whether live blackjack, roulette, baccarat, Dragon Tiger, Football betting, or slots like Aviator and Sweet Bonanza. We record your stake amounts, outcomes, and session timestamps. We use this data to detect unusual patterns (e.g., multiple rapid withdrawals or unusually large bets) and to prevent fraud.
Device and network data. Our servers record your IP address, device type (iPhone, Android, desktop), browser version, and internet connection type. This helps us troubleshoot access problems and identify if your connection is strong enough to stream live-dealer tables without lag.
How we use your data on mposurga
We use your information for five core purposes:
- Account management. We verify your identity, process your deposits and withdrawals, and send you account statements and receipts.
- Service delivery. We keep our mposurga platform running—load-balancing servers, pushing notifications about Liga 1 matches or Piala AFF fixtures, and updating you on payment status.
- Compliance and fraud prevention. We monitor for suspicious activity (e.g., account takeover attempts from Jakarta or unusual withdrawal requests from Surabaya) and report to financial regulators as required by law.
- Game fairness and dispute handling. We log betting sessions so we can review them if you query an outcome or if we suspect collusion or system abuse.
- Marketing (opt-in only). If you consent, we send you emails about new games, seasonal promotions (e.g., Idul Fitri bonus offers), or tournament schedules. You can unsubscribe at any time.
Third-party processors and data transfers
We do not sell your data. However, we share it with trusted partners who help run mposurga:
- Payment processors. mobile banking, local payment, online payment, e-wallet, and mobile banking receive your payment details to execute deposits. Bank partners (local payment, online payment, e-wallet, mobile banking) handle virtual-account transfers.
- Identity-verification vendors. We use third-party services to check your ID and proof of address in real time.
- Live-dealer studios. Our game providers (who stream blackjack, roulette, and baccarat tables) receive minimal data—only your session ID and account status—to authenticate your connection.
- Compliance partners. We share transaction summaries with financial-compliance firms to meet anti-money-laundering obligations in Indonesia and the region.
Our servers may sit outside your jurisdiction (some data is processed in Singapore or Malaysia). These processors are bound by data-protection agreements as strict as our own commitments to you.
Your rights over your data on mposurga
You have the right to request access to all data we hold about you on mposurga. You can ask us to correct errors, request deletion of your account and associated records (subject to a retention period for compliance), or ask us to export your data in machine-readable format. To exercise any of these rights, contact our support team with a signed request.
We keep your data for as long as your account is active and for a further period (typically 7 years) to meet tax and anti-fraud obligations. After that period, we delete it unless we are legally required to retain it.
Cookies and tracking on mposurga
Our website uses cookies to remember your login status, store your preferences (e.g., your preferred odds format or game category), and track how you navigate mposurga. Essential cookies are necessary for the platform to function; optional cookies help us improve the user experience. You can disable cookies in your browser settings, though some features of mposurga may not work properly without them.
Contact us about privacy on mposurga
If you have a privacy concern, request, or complaint about how we handle your data on mposurga, please contact our support team. Provide as much detail as possible—your account email, the specific issue, and any relevant dates. We aim to respond within 14 days. If you are unsatisfied with our response, you may lodge a complaint with the relevant data-protection authority in your jurisdiction.
We update this privacy policy periodically to reflect changes in our service or legal requirements. Any material changes will be communicated to you via email or a notice on mposurga. Continued use of our platform after an update means you accept the new terms.